FAQ's
Q: What are freeze-dried lollies?
A: Freeze-dried lollies are a type of candy that have been through a freeze-drying process, which removes the moisture from the candy and transforms it into a lighter, airier, and crunchier texture. They retain the original flavor and color of the candy.
Q: How are freeze-dried lollies made?
A: The process of freeze-drying lollies involves freezing the candy and then reducing the pressure and temperature to sublimate, or change the ice in the candy directly into water vapor. This process removes the moisture from the candy, leaving behind a crunchy texture.
Q: How should I store my freeze-dried lollies?
A: Keep your lollies in a cool and dry place, out of direct sunlight. Once opened, make sure to seal the bag tightly to keep the lollies fresh and crunchy. If the bag is left open for long, the lollies can absorb moisture from the air and lose their crunch and freshness.
Q: How long do freeze-dried lollies last?
A: With proper storage, freeze-dried lollies can last for several months. However, for best taste and texture, it is recommended to consume them within 2-3 months after opening the package.
Q: Can I customize my order?
A: Yes, we offer custom vinyl wording on our party bags and gift boxes, and we also offer custom party bag and gift box orders.
Q: What are the shipping options?
A: We offer flat rate shipping to Australia and New Zealand.
Express Post is still the fastest way to get mail, but next-business-day delivery can’t be guaranteed right now. Items may take longer than usual to arrive.
- Domestic
(Sent from Perth, Western Australia)
Same State
Standard postage - 2–5 business day
Express postage - Up to 2 business days
Interstate
Standard Postage - 3–6 business
Express Postage - Up to 4 business days
- International
10- 25 days (depending on country
Q: How long is the dispatch time?
A: Our dispatch time is 1-5 working days
Q: How do I place an order?
A: You can place an order on our website by adding items to your cart and completing the checkout process.
Q: What is your refund and return policy?
A: We do not accept refunds or returns on edible items. If there is an issue with your order, please contact us within 24 hours of receiving your order.